About

Optimism with a
To-Do List.

Optimism with a To-Do List.

I’m curious, empathetic, and allergic to nonsense. You can usually find me playing with a dog or staring at a screen and overthinking your navigation menu.

Portrait of Jonathan Coen wearing a collared shirt and jacket
Portrait of Jonathan Coen wearing a collared shirt and jacket

Agency Hustle Meets In-House Perspective

Over the years, I’ve worn just about every hat there is across user research, product management, content strategy, SEO, educational games, front-end development, digital marketing, and enterprise-level website administration. This makes it easier to collaborate with almost anyone because the odds are that I've sat in their seat and understand where they're coming from.

My name is Jonathan but everywhere I go, people end up calling me JC. It's like an alter-ego that came with mildly interesting superpowers like arriving at my destination exactly when the song ends and being cautiously optimistic about everything.


Over the years, I’ve worn just about every hat there is across user research, product management, omni-channel digital strategy, SEO, educational games, front-end development, digital marketing, and enterprise-level website administration. This makes it easier to collaborate with almost anyone because the odds are that I've sat in their seat and understand where they're coming from.

I’ve led both agency and in-house teams

I’ve led both agency and in-house teams

Master's degree in UX Design from Kent State

Master's degree in UX Design from Kent State

Pragmatic Institute PMC-3 Certified Product Manager

Nielsen Norman Group UX Management Certification

8 industry awards including W3, WebAwards, and AMA Crystals

Staff Excellence Award (Employee of the Year) at Lone Star College

Chancellor’s All-Star Award for leadership during Hurricane Harvey

I’m originally from Katy, TX (just outside of Houston), from when it was still in the sorta-country. When I’m not overthinking your navigation menu, you’ll probably find me outside. My wife and I rescue dogs and take our kids camping at least once a month. I love college football, talking about art and music, making weird characters, and digging into taquerias that look like they may or may not have passed inspection. The more hole-in-the-wall, the better.

My name is Jonathan but everywhere I go, people end up calling me JC. It's like an alter-ego that came with mildly interesting superpowers like arriving at my destination exactly when the song ends and being cautiously optimistic about everything.


Over the years, I’ve worn just about every hat there is across user research, product management, omni-channel digital strategy, SEO, educational games, front-end development, digital marketing, and enterprise-level website administration. This makes it easier to collaborate with almost anyone because the odds are that I've sat in their seat and understand where they're coming from.

Testimonials

Testimonials

Colleagues and clients say I build trust, connect teams, and lead from the front. They also appreciate the culture I've helped build and the impact I've made on our teams.

Colleagues and clients say I build trust, connect teams, and lead from the front. They also appreciate the culture I've helped build and the impact I've made on our teams.

Colleagues and clients say I build trust, connect teams, and lead from the front. They also appreciate the culture I've helped build and the impact I've made on our teams.

“Clients connect well with JC and easily gravitate to his plans as they are incredibly smart. As a founder for over 30 years, JC is by far the best person we've had in this role.”

Headshot of Jonathan Fisher, Chairman and Partner

Jonathan Fisher

Chairman and Partner

“Clients connect well with JC and easily gravitate to his plans as they are incredibly smart. As a founder for over 30 years, JC is by far the best person we've had in this role.”

Headshot of Jonathan Fisher, Chairman and Partner

Jonathan Fisher

Chairman and Partner

“Clients connect well with JC and easily gravitate to his plans as they are incredibly smart. As a founder for over 30 years, JC is by far the best person we've had in this role.”

Headshot of Jonathan Fisher, Chairman and Partner

Jonathan Fisher

Chairman and Partner

"JC’s collaborative leadership style made an environment that inspired the team to strive for excellence. He excelled at stakeholder management and client service."

Headshot of Cynthia Stipeche, Managing Director of Brand Experience

Cynthia Stipeche

Managing Director, Brand Experience

"JC’s collaborative leadership style made an environment that inspired the team to strive for excellence. He excelled at stakeholder management and client service."

Headshot of Cynthia Stipeche, Managing Director of Brand Experience

Cynthia Stipeche

Managing Director, Brand Experience

"JC’s collaborative leadership style made an environment that inspired the team to strive for excellence. He excelled at stakeholder management and client service."

Headshot of Cynthia Stipeche, Managing Director of Brand Experience

Cynthia Stipeche

Managing Director, Brand Experience

“JC and the UX team laid a foundation for all of our digital projects from kickoff to launch. He guided his team in a way that empowered them to do their best work.”

Headshot of Mike Wu

Mike Wu

Art Director

“JC and the UX team laid a foundation for all of our digital projects from kickoff to launch. He guided his team in a way that empowered them to do their best work.”

Headshot of Mike Wu

Mike Wu

Art Director

“JC and the UX team laid a foundation for all of our digital projects from kickoff to launch. He guided his team in a way that empowered them to do their best work.”

Headshot of Mike Wu

Mike Wu

Art Director

"He’s very detail-oriented and a steady hand. In addition, his motto, "Design with Empathy," became a catchphrase around the office. Very personable, and just fun to be around."

Headshot of Malcolm Wolter

Malcolm Wolter

VP of Operations

"He’s very detail-oriented and a steady hand. In addition, his motto, "Design with Empathy," became a catchphrase around the office. Very personable, and just fun to be around."

Headshot of Malcolm Wolter

Malcolm Wolter

VP of Operations

"He’s very detail-oriented and a steady hand. In addition, his motto, "Design with Empathy," became a catchphrase around the office. Very personable, and just fun to be around."

Headshot of Malcolm Wolter

Malcolm Wolter

VP of Operations

“JC has a great sense of the audience and a unique way of creating digital experiences that are engaging and effective. He’s a breath of fresh air and has a great way with people.”

Headshot of Bo Bothe

Bo Bothe

President & CEO

“JC has a great sense of the audience and a unique way of creating digital experiences that are engaging and effective. He’s a breath of fresh air and has a great way with people.”

Headshot of Bo Bothe

Bo Bothe

President & CEO

“JC has a great sense of the audience and a unique way of creating digital experiences that are engaging and effective. He’s a breath of fresh air and has a great way with people.”

Headshot of Bo Bothe

Bo Bothe

President & CEO

"JC transformed our website development process. He implemented a streamlined approach that prioritized our clients’ needs thorough planning and user-centered design."

Headshot of Krista Schroen

Krista Schroen

Senior Account Manager

"JC transformed our website development process. He implemented a streamlined approach that prioritized our clients’ needs thorough planning and user-centered design."

Headshot of Krista Schroen

Krista Schroen

Senior Account Manager

"JC transformed our website development process. He implemented a streamlined approach that prioritized our clients’ needs thorough planning and user-centered design."

Headshot of Krista Schroen

Krista Schroen

Senior Account Manager

“Clients connect well with JC and easily gravitate to his plans as they are incredibly smart. As a founder for over 30 years, JC is by far the best person we've had in this role.”

Headshot of Jonathan Fisher, Chairman and Partner

Jonathan Fisher

Chairman and Partner

“Clients connect well with JC and easily gravitate to his plans as they are incredibly smart. As a founder for over 30 years, JC is by far the best person we've had in this role.”

Headshot of Jonathan Fisher, Chairman and Partner

Jonathan Fisher

Chairman and Partner

"JC’s collaborative leadership style made an environment that inspired the team to strive for excellence. He excelled at stakeholder management and client service."

Headshot of Cynthia Stipeche, Managing Director of Brand Experience

Cynthia Stipeche

Managing Director, Brand Experience

"JC’s collaborative leadership style made an environment that inspired the team to strive for excellence. He excelled at stakeholder management and client service."

Headshot of Cynthia Stipeche, Managing Director of Brand Experience

Cynthia Stipeche

Managing Director, Brand Experience

“JC and the UX team laid a foundation for all of our digital projects – from kickoff to launch. He guided his team in a way that empowered them to do their best work.”

Headshot of Mike Wu

Mike Wu

Art Director

“JC and the UX team laid a foundation for all of our digital projects – from kickoff to launch. He guided his team in a way that empowered them to do their best work.”

Headshot of Mike Wu

Mike Wu

Art Director

"He’s very detail-oriented and a steady hand. In addition, his motto, "Design with Empathy," became a catchphrase around the office. Very personable, and just fun to be around."

Headshot of Malcolm Wolter

Malcolm Wolter

VP of Operations

"He’s very detail-oriented and a steady hand. In addition, his motto, "Design with Empathy," became a catchphrase around the office. Very personable, and just fun to be around."

Headshot of Malcolm Wolter

Malcolm Wolter

VP of Operations

“JC has a great sense of the audience and a unique way of creating digital experiences that are engaging and effective. He’s a breath of fresh air and has a great way with people.”

Headshot of Bo Bothe

Bo Bothe

President & CEO

“JC has a great sense of the audience and a unique way of creating digital experiences that are engaging and effective. He’s a breath of fresh air and has a great way with people.”

Headshot of Bo Bothe

Bo Bothe

President & CEO

"JC transformed our website development process. He implemented a streamlined approach that prioritized our clients’ needs thorough planning and user-centered design."

Headshot of Krista Schroen

Krista Schroen

Senior Account Manager

"JC transformed our website development process. He implemented a streamlined approach that prioritized our clients’ needs thorough planning and user-centered design."

Headshot of Krista Schroen

Krista Schroen

Senior Account Manager

Let's build something together.

Let's build something together.

Let's build something together.

Let's build something together.

Let's build something together.

Let's build something together.

Let's build something together.

Opti-mism with a To-Do List.

About

Portrait of Jonathan Coen wearing a collared shirt and jacket
Portrait of Jonathan Coen wearing a collared shirt and jacket

I’m curious, empathetic, and allergic to nonsense. You can usually find me playing with a dog or staring at a screen and overthinking your navigation menu.

Brand experiences I've helped build:

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